Telephone Calls, Fax and Email
Please feel free to call our office if you have questions about your condition, medication or care. Simple questions may be answered by phone by our medical assistants. They will treat your call confidentially, so please tell them the same thing you would tell the provider. If they cannot answer your questions, they will take a message and talk to the provider, then return your call as soon as possible. Most return calls are made at the end of the morning or the end of the day.
You are welcome to fax your request for appointments, or questions for the providers, to our office at 650-994-2716.
Sometimes the best care requires an appointment with the doctor, rather than a quickie answer by phone, no matter how simple the problem might appear.
Main Phone Number 650-301-0500
If you have a question about billing, please call our billing office at 415-493-3300
We are not accepting email communications at this time.
You will be asked for photo identification at your visit to reduce the chances of someone whom has stolen your wallet or purse using your insurance card and ID to fraudulently get medical care under your identity and insurance, resulting in a false entry into your medical record and perhaps a billing to you for non-covered benefits. Medical identity theft is a lucrative form of identity theft. A stolen Social Security number has an estimated street value of $1 per identity; the price of stolen medical identity information averages a much higher street value, at an average of $50 per identity. We appreciate your understanding. You can get more information by clicking here.
©Bay Area Family Practice Inc. A Medical Group, 1850 Sullivan Ave, Suite 210, Daly City CA 94015 (next to Seton Medical Center)